Privacy Policy | Elite Luxury Stays

1. Information We Collect

To provide personalized white-glove luxury travel advisory and secure hotel reservations, Elite Luxury Stays collects information you voluntarily provide, including:

Full name, mailing address, email address, and telephone number
Travel dates, party details, and special guest preferences (room setup, dietary requirements)
Billing and credit card payment information necessary to guarantee hotel bookings
Loyalty program membership numbers (Marriott Bonvoy, World of Hyatt, Hilton Honors, airline frequent flyer programs)

2. How We Use Your Information

Your personal data is used solely to:

Facilitate, confirm, and manage your luxury hotel, resort, and cruise reservations
Communicate VIP preferences and celebration details directly to hotel management
Send booking confirmations, invoices, and customized travel itineraries
Provide responsive customer support and emergency travel assistance

3. Data Sharing & Third-Party Suppliers

We do not sell, rent, trade, or monetize your personal information to any third parties or advertisers. We transmit necessary reservation details solely to authorized travel suppliers (the specific hotels, resorts, or cruise lines chosen for your stay) and our consortium partner (Signature Travel Network) strictly to secure your accommodations and VIP perks.

4. Security & Data Protection

We implement robust physical, technical, and administrative safeguards to protect your personal information against unauthorized access, loss, alteration, or disclosure. All digital transmissions containing sensitive details are secured using industry-standard SSL/TLS encryption.

5. Cookies & Analytics

Our website uses standard session cookies to optimize navigation and anonymous analytics to monitor website performance. You can configure your browser to decline cookies, though certain site features may be impacted.

6. Your Privacy Rights

Depending on your jurisdiction (including rights under CCPA/CPRA and GDPR), you may have the right to request access to, correction of, or deletion of your personal data held by Elite Luxury Stays. To submit a privacy request, please contact our privacy compliance desk at concierge@eliteluxurystays.com or call 1 (888) 883-0460.